I have gone to the office of Dr. Michael Lum, DDS for many, many years. I have always received the most professional care. Recommendations for any treatment have always been only what is reasonable and best. I am now in my mid 70’s and my teeth remain in great shape. I credit this to the wonderful care that I have received over the years from Dr. Lum. Go to this great dental practice and you will not be disappointed!
I switched over a couple of years ago to Mike and has been a very positive experience. Mike not only offers great quality care but gives it to you straight on what you need (or don’t need). His office is also very clean and modern. My previous dentist was constantly trying to upsell me but not Mike. Mike and his team are highly professional and I know I will always be in good care with the right advice.
I’ve seen Dr. Mike going on 2 years now. He gives me the best care along with Norma and the rest of the staff. He communicates well, he’s very kind, gentle and understanding. He has done excellent work on my teeth. Dr. Mike, and Dr. Charmaine are the best!
This is the best dentist. I can’t recommend this place enough! First off, the staff (Mary and Norma) are phenomenal. They are extremely helpful and always answer all my questions whether in person or on the phone. Dr. Lum is detailed oriented and leaves room in every appointment to go over his suggested plan. I went in and shared with him all my insecurities about my smile, and he created a plan for next steps to get me feeling more confident about my smile! I am soooooo grateful that Dr. Lum is my dentist! I can’t wait to refer more of my friends and fam to him :)
I was reminded after today's visit for my bi-annual cleaning/x-rays how pleasant it is to visit my dentist. No discomfort, friendly and relaxed staff, so easy, that the visit was over before I knew it. Highly recommend this office.
Dr. Michael Lum runs a great practice, he’s very professional and explains very clearly the process and diagnosis. The staff is really friendly and accommodating.
In 2016, we were looking for a dentist. A friend highly recommended Dr. Lum. Since then, we have been well taken care of by Dr. Lum. Dr. Lum is very professional. He is always patient in listening and explaining the details to us. He is caring to patients, directing his staff to check on us on the following day after visits when there are procedures in addition to regular cleaning. His staff are very friendly and nice. In particular, Angela appreciates the good partial denture that Dr Lum did for her. We are very thankful to Dr. Lum. If there is a grade higher than 5 Stars, Dr Lum surely qualifies for that. Robert and Angela
I've had a great experience so far, the doctor and all of the staff are very polite, friendly and accommodating. Dr Mike takes the time to really explain every procedure and answer all questions.
A very hands on and committed dentist. Very clean facility, and nice / friendly ambiance with very professional staffs.
We (husband & I plus 2 kids) have been patients of Dr. Sinsay for 10+ years and happy that she moved & joined Dr. Lum's practice in Milpitas. We used to drive from Brentwood & Fremont to her clinic in San Jose to get dental care. We didn't mind the commute because we always receive great care from her. Now that we are patients of both Dr Sinsay & Dr. Lum, we're assured to receive same great care. Both doctors are very patient and professional. Wonderful support staff especially Christine. She's friendly & easy to communicate with billing, referrals, appointments & scheduling. She'll help you navigate insurance coverage & will suggest best options to utilize insurance coverage to save money. She's upfront with what insurance can & cannot cover. What an awesome dental team!
Dr. Lum has been our family dentist for about 8 years, and we are very happy here. The staff are so nice and attentive, the office is very clean and bright. Scheduling is easy, and COVID precautions are still in place. I have had lots of fillings and procedures over the years from other offices, and had at least 4 other dentists while studying or living in other places, but Dr. Lum is by far my favorite. He never recommends unnecessary procedures, and the ones that have been done are not painful at all. Our kids (4 and 8) are also happy coming here and leave with smiles.
Great dental office, everyone is professional and friendly. Highly recommend using them for all of your dental needs.
Couldn't give Dr. Lum a higher recommendation. Their entire office exudes professionalism, care, and efficiency. Whether it's Christine in the front office, Norma assisting Dr. Lum, or Dr. Lum himself, the team do an outstanding job every time. I know people don't relish seeing the dentist, but if you have to, you might as well visit the best.
Very professional and upfront in analyzing dental procedure needed to be done. Dental hygienist (Norma) is always on hand preparing all the required X-ray and Christine efficiently follow up with dental insurance coverage and billing. There's no surprise billing here like other health insurance. You also get all the advice from Dr. Lum of how to take care of your teeth and you're in good hand when emergency arises with dental infection and needing prescription or instruction of what to do. We've been with Dr Lum since 2006 and really happy and grateful for taking care of our dental need.
My husband and I went to our first appointment with Dr. Lum today. He explains everything in detail and answers all our questions. His staff is friendly and very helpful. They provide above and beyond service. We will continue to get our dental care at Dr. Lum's office!
I love my Dentis and staff. They are all so kind and they always recommend you the best care for your teeth.
I love Dr Michael and his entire staff. I've been going to his dental office for over 14 years. He takes great care of me.
Wow! What an amazing dental team! Thank you Dr. Lum, Christine, and Norma for a wonderful dental experiences whenever I go there. Dr. Lum likes explaining...
Dr. Lum and staff Christine make the dental experience great! When I came to Dr. Lum, he gave me a thorough assessment of the overall dental condition. He found some problems and gave me options to treat them right away. He referred me to a very good Periodontist for specialized treatments. Fast forward to a year later, I had multiple treatments at both the Periodontist and Dr. Lum. My dental health returned to the level I want. Also, Christine (Dr. Lum's patient interface) is very efficient and flexible to work around my schedule. Thank you Dr. Lum and Christine. I highly recommend this team.
I felt very safe going to see Dr. Mike during Covid-19. The office takes patient safety very seriously and it was apparent even before I got there. The...
This facility is well run by an courteous and efficient staff, Dr. Lum is very careful and informative. They're up to date with all procedures needed to...
I have been going to this office for over 20 years. They have a great practice and I would never consider going to another dentist. Mike is a really good dentist, always explaining each step of each procedure beforehand and always leaving me feeling comfortable. Norma is the perfect assistant: gentle and always anticipating my needs during the procedures. Christine manages every aspect of the office, always on top of insurance and appointments -- she sends txts and email calendar reminders so I don't have to worry about scheduling.
Mike and his team are awesome! I have received great service and attention every time I go. Mike and his team have a great combination of technical skills and people skills. Happy to have him and his team as part of my care team. thank you for all you do!
I've always had a crooked smile. Coupled with years of coffee, wine, nicotine... i decided I was finally time to get my teeth straight and pearly white. I couldn't be happier with Mike and his team and i'm looking forward to renewed confidence resulting from working with him. Thanks Mike and team!
He knows what he is doing with friendly staff!
The office is so clean which is always a great sign at any health related office! Christine is so helpful and thorough! Setting up appointments via text makes it very easy and convenient. Norma gets the ball rolling and I never have to wait more than 5 minutes. Dr. Mike has an awesome chairside manner. He’s friendly, engaging and takes time to explain things in detail. Highly recommend this practice!
I cannot say enough good things about Dr. Mike! He is literally the best dentist I've ever gone to. I also love Christine (front desk) and Norma (Dental...
Awesome experience, great attention to detail and helpful throughout the whole process. Nice and friendly staff. Dr. Lum is very professional and addressed every concern with detail answers. Highly recommended if you’re looking for a great dentist.
Awesome experience, great attention to detail and helpful throughout the whole process. Nice and friendly staff. Dr. Lum is very professional and addressed every concern with detail answers. Highly recommended if you’re looking for a great dentist.
I love this place, I have been recommending this place to my family. I've been to many dental places, I know what is good vs bad place, so when I found a great one, I have to keep it and spread the words. Mostly I love a quality work from Dr. Lum, he cleaned my teeth himself twice, before and after tooth polishing done by hygienist. I love Christine, the receptionist, who is always cheerful and listening to all my requests. The place is not very new, but the quality is all it matters. I've been to the spa dental place closeby with lakeview and massage chair but the quality is not comparable. Plus, Christine helped me work with my insurance to order my retainers for free. This place is authentic, it is not a place where everything is splendid looking but the quality is not up to its appearance. Love love love it!
I had my first appointment this week. The office is professional, everyone is pleasant and it was an overall great experience.
Dr Mike, Leaving your practice was so hard with the quality of work you do. But moving to Texas I didn’t have a choice. I went to my appointment with my new dentist and they commended your quality of work you have done on my teeth. I had to pass It on to you. I agreed your the best! Miss you all !
I used to dread going to the dentist, and the fact that you had to go twice a year was awful. Thankfully my uncle suggested I try going to his dentist,...
Excellent staff! Warm and welcoming. Dr. Lum is very professional, caring and explains things really well. I have been coming here for years now and won't go anywhere else!
I have had a phobia of going to the dentist since childhood. So much so that I went 7 years without a check up. I knew I had cavities and ignored the pain for about a year. It came to the point I could not take it any longer. My mother suggested I go to Dr. Lum and assured me he and his staff would treat me well. I gathered my courage and made an appointment. Christine, who handles administrative business and billing, was empathetic and patient in accommodating my needs. So far I've had 3 visits, including a regular cleaning, root canal, fillings, and a crown (that's what I get for waiting 7 years). Dr. Lum was gentle, patient, and explained every step to me. Norma (please forgive me if I got her name wrong), the dental assistant, was equally kind, patient, and explained everything she was going to do. The next day after a procedure, Christine sends me a text asking me how I'm feeling and addresses any concerns I may have. Wow! Talk about excellent patient care.I actually look forward to going in, even for a root canal! The human approach used in this office is what makes the difference. And obviously, Dr. Lum's excellent dentistry skills. I would recommend everyone become a patient here.
Dr Lum and his entire staff are outstanding. I have been a patient for many years and couldn't be happier. They are wonderful and very professional. They are always on time and the service is outstanding. I would highly recommend Dr Lum to anyone looking for the best dental care possible. I really appreciate the attention to details that everyone puts in to take such great care of my teeth!!Jerry Alden
Dr. Lum is incredible, he makes you feel comfortable and has an abundance of knowledge that he shares with you during the visit. I would highly recommend him and his staff.
Dr. Lum is incredible, he makes you feel comfortable and has an abundance of knowledge that he shares with you during the visit. I would highly recommend him and his staff.
The past 5 yrs, I have had a great experience with Dr. Lum. I would highly recommend him.
Christine is awesome and takes care of everything for the customers from handling and adjusting appointments, sending reminders, and helping us understand the billing. Dr. Lum is great and takes care of me and my family and makes sure our teeth are still there for the long term!
Christine is awesome and takes care of everything for the customers from handling and adjusting appointments, sending reminders, and helping us understand the billing. Dr. Lum is great and takes care of me and my family and makes sure our teeth are still there for the long term!
My family been a patient of Dr Lum. Since 1993, started with his father until now with my kids. The staff are very nice and helpful. They highly recommended.
Dr. Mike has been my go to guy for years now. Awesome work, awesome attitude. Just an all around good doc to work with. I have recommended him to family and coworkers. Christine and Norma are also a joy to be around! If your in need of a dentist, this is the spot to go to!
My family been a patient of Dr Lum. Since 1993, started with his father until now with my kids. The staff are very nice and helpful. They highly recommended.
I've gone to Dr Lum for nearly 5 yrs now. He's a great dentist. As soon as my son was old enough, I started taking him to Dr Lum too. My son has no problems going to the dentist because this office is so friendly and nice.
Great dentist and staff. However stressful it is to me to have work done, and I have a lot of issues, it is always good to see Dr. Lum and his staff. They make going to the dentist as pleasant and comfortable as possible.
Great dentist and staff. However stressful it is to me to have work done, and I have a lot of issues, it is always good to see Dr. Lum and his staff. They make going to the dentist as pleasant and comfortable as possible.
Dr Michael Lum is the perfect dentist, I have been going to his office for 41 years. The staff is very professional, friendly and makes every appointment a nice experience. Michael is up to date on all the latest dental technology. This place makes going to the dentist a enjoyable event. I recommend the dental service here and would give 10 stars if possible. Gary
I have been a patient with dr Lum (Both father and son) for the last 50 years. That should be enough to tell you what I think about them. To me, their mantra should be "Minimal pain Maximum gain ". Great doctors and great office staff.
As a kid I always looked forward to coming to Dr. Mike's office for the treasure chest prizes at the end of a cleaning. That's changed a bit since I grew up! I still look forward to appointments but moreso because of the friendly staff and quality service. Thank you Dr. Mike, Norma, and Christine for keeping my smile (and mood) shiny and bright!
I've been going to Dr. Lum for about 19 years. His staff, Christine and Norma, are wonderful. I highly recommend them.
Dr Lum is very good. He explains all the questions that I am concerned about. Christine is very helpful and friendly. I highly recommend Dr Lum to everyone.
My whole family has a long history with Dr. Lum. My wife and I came to Dr. Lum dental office more than 30 years ago and then our children. Starting with his father and now him. They did a great job to keep our teeth in great condition and looking great.
My family and I have been going to Dr. Lum for years. Hands down the best dentist around. Very easy to talk to and the staff is amazing!
My whole family has a long history with Dr. Lum. My wife and I came to Dr. Lum dental office more than 30 years ago and then our children. Starting with his father and now him. They did a great job to keep our teeth in great condition and looking great.
I have been going to Dr. Mike for several years now and he is great. His staff does this best to maximize your coverage while not sacrificing service. They are even great with children. Utterly happy with them and would recommend them 1000 times over.
My family and I have been going to Dr. Lum for years. Hands down the best dentist around. Very easy to talk to and the staff is amazing!
I have been going to this office for several years and it is always a good experience. I have mostly had only cleanings and xrays over the years but every visit is smooth. Christine always sends out emails and txt reminders about my appointments. Sometimes I have had a meeting come up and had to reschedule and she always handles it perfectly. Dr. Lum and Norma his assistant are both excellent. Everyone there is calm and every visit is a very relaxed event. They are both very gentle on my mouth!
I have been going to this office for several years and it is always a good experience. I have mostly had only cleanings and xrays over the years but every visit is smooth. Christine always sends out emails and txt reminders about my appointments. Sometimes I have had a meeting come up and had to reschedule and she always handles it perfectly. Dr. Lum and Norma his assistant are both excellent. Everyone there is calm and every visit is a very relaxed event. They are both very gentle on my mouth!
I've been going to Dr. Lum for about 4-5 years now and I must say he is very good at what he does. Dr. Lum takes time to explain all the pros and cons of any treatment or procedures you need to keep a healthy smile. I'm very grateful that I can cite my experience with Dr. Lum and his staff as among the very best from experience with other dentists in the Bay Area. I always feel welcomed and comfortable both by the friendly staff and the pleasant environment of the office itself.
Excellent dentist. Would recommend highly!!!!!!!
Really friendly people and they take their time and actually care
I have been a patient with dr Lum (Both father and son) for the last 50 years. That should be enough to tell you what I think about them. To me, their mantra should be "Minimal pain Maximum gain ". Great doctors and great office staff.
I have been going to Dr. Michael Lum for over Ten years and am VERY satisfied with him, his work and with the office staff. They are all very pleasant and friendly. They take great care in making the process as comfortable as possible. He gives good explanations of the x-rays and work that needs to be done. I have needed crowns and two implants to preserve my teeth into old age. The crowns and implants fit well and I can chew nuts and raw veggies so well That it is a joy to eat . Thank you Dr. Mike!
I have been going to Dr. Michael Lum for over Ten years and am VERY satisfied with him, his work and with the office staff. They are all very pleasant and friendly. They take great care in making the process as comfortable as possible. He gives good explanations of the x-rays and work that needs to be done. I have needed crowns and two implants to preserve my teeth into old age. The crowns and implants fit well and I can chew nuts and raw veggies so well That it is a joy to eat . Thank you Dr. Mike!
I and my family have been going to Dr. Lum for about 30 years now; and Michael Lum, the founder's son, very much produces the same excellent dental care that his father produced. Michael talks with me, and makes sure I understand his recommendations. As a result, I have become an avid flosser - and my mouth is healthier now; I won't have the dental problems my parents had. Dr Lum and his staff identify problems quickly, talk with you, design treatments, and prevent problems from growing big. I also like the flexible appointment policy. I have a difficult schedule. Christine takes great care of me. She texts me a few days ahead of appointments; and she replies quickly when I need to change times. My wife and I think Dr Lum and his staff are great!
I and my family have been going to Dr. Lum for about 30 years now; and Michael Lum, the founder's son, very much produces the same excellent dental care that his father produced. Michael talks with me, and makes sure I understand his recommendations. As a result, I have become an avid flosser - and my mouth is healthier now; I won't have the dental problems my parents had. Dr Lum and his staff identify problems quickly, talk with you, design treatments, and prevent problems from growing big. I also like the flexible appointment policy. I have a difficult schedule. Christine takes great care of me. She texts me a few days ahead of appointments; and she replies quickly when I need to change times. My wife and I think Dr Lum and his staff are great!
This review is long overdue. I have been going to Dr. Lum for years. Today I came back for my routine cleaning and the service is consistently top notch. Dr. Lum has the most efficient staff working along his side. The staff and the doc himself are professional, friendly, and very knowledgable about dentistry and also your specific oral needs. His same team members have been with him well over a decade and that said a lot about how well they work together. They are on time, every time, so don't be late. Dr. Lum's skills and thorough approach put me at ease. He has always taken the time during the work session. He also proactively explained the condition of my oral health and only recommended the must-do work. I moved 4 times (2 out of state) in the last 5 years and still kept him as my dentist while working my schedule when visiting. I am surprised that there are only a few reviews so I decided to show my appreciation for the great service his office has provided me over the years.
Dr. Lum and his staff are terrific! I had enrolled in Kaiser's Senior Advantage and Delta Dental Care USA was included. Unfortunately, Dr. Lum, who I have been going to since he started practicing and his father before, were not in the system. I decided to try another dentist closer to home. The new dentist did X-Rays and an examination. I felt that the new dentist was not as professional as Dr. Lum and they recommended a cleaning that would have been more than $1, 400 with only $600 covered by Delta. I felt this seemed excessive so I called Dr. Lum's office for a second opinion before having it done. They had never heard of the type cleaning that the new dentist was recommending and also felt the prices that were being quoted were out of line. I quickly decided that I wanted to stay with Dr. Lum. I have had numerous crowns and fillings and maintenance done by the Lum dentists over the years with excellent results. They have always been warm, caring and yet professional. When you find a winning team, stick with them.
I went in for my bi-annual cleaning again and was just thinking that I'm still am still impressed with Dr. Lum, his team and office. Caring, personable, friendly and knowledgeable... Great characteristics for any of your medical professionals. A++ office... They think of everything to make your experience as easy as possible. Thank you Dr Lum!
DDS Michael Lum and his staff form a great team. Each individual is well versed in their respective positions and activities. There is a warmness that a person gets like being with family. Christine the receptionist is a very friendly and knowledgeable individual that really keeps the office running with great precision. Michael is a very professional and caring individual and he makes you aware of the process and procedure that he will be preforming. I would highly recommend this Dentist and his staff to anyone in need of dental work. The best there is.
DDS Michael Lum and his staff form a great team. Each individual is well versed in their respective positions and activities. There is a warmness that a person gets like being with family. Christine the receptionist is a very friendly and knowledgeable individual that really keeps the office running with great precision. Michael is a very professional and caring individual and he makes you aware of the process and procedure that he will be preforming.I would highly recommend this Dentist and his staff to anyone in need of dental work. The best there is.
Outstanding Dental Service with a very professional staff of people.
The best dentist in the Bay Area period...........
Dr. Michael Lum and his staff are great! Very professional and respectful of patient's time. There is no overbooking and you are seen at your specified time.
Good
Goes great work and makes you feel important
Great Dentist
So happy to be a patient of Dr. Lum! He makes you feel welcome and provides excellent dental care. Christine is so professional and pleasant.
No lack of talent in that office. I have a new smile! Dr. Mike a true professional knows what he is doing. Norma and Christine are GREAT at their jobs as well, what a OUTSTANDING TEAM! THANKS! Jim P. San Jose
My parents, daughter, granddaughter, sister and I all have been going to Dr. Mike for many years. He takes the time to explain things and makes me feel very comfortable. . The staff, Norma and Christine are very nice and efficient. I also like their use of advanced technology. I have always gotten good reviews back from friends that I referred to him, I would highly recommend Dr. Mike to anyone looking for a great dentist
Five stars isn't enough when rating Dr. Michael Lum and his staff. I've been seeing Dr. Lum for about 7 years and by far the best dentist I've experienced. I'm 39 and have two girls ages 8 and 11. My wife and kids were seeing a local dentist that my wife has seen since her childhood. Last year we made the change to Dr. Lum for my wife and kids and here's why. My wife had an aching molar that her old dentist part of the Almaden Dental Care group could not fix. It was very sensitive and painful depending on the time of day and foods she would eat. This went on for about two years, dealing with the same area of her mouth. Finally, I convinced her to see Dr. Lum and voila long story short, turns out she needed a root canal. She is now pain free. I also had all my old silver fillings replaced with the new white porcelain about 7-9 months ago. I was reluctant to do this after reading horror stories on the internet. In fact, i canceled my appt twice LOL...However, one of my friends who also is a patient of Dr. Lum, had it done without any problems so I decided to proceed. I'm extremely happy with the results and I didn't experience any problem areas. I had both the uppers and lowers done. I believe it's because Dr. Lum cares and is very knowledgeable in Dentistry.They have latest equipment and technology, very professional, caring and honest. Most importantly, they have always worked well with our insurance provider which changes year to year with my company. Well worth the drive twice a year and HIGHLY RECOMMENDED!
I've been with Dr. Lum for 30 years, first with Dr. Howard now with Dr. Michael. Staff is friendly and accommodating. The work that they've done with my teeth is amazing. I had my 2 front teeth replaced with porcelain and they look like my real teeth. I am very impressed with the quality of material and work he has done to ensure the porcelain perfectly matches the rest of my teeth. Dr. Michael has high standards and he takes his time to make sure he does it right the first time.I am very happy and satisfied customer.Thanks,Mila
I used to go to Dr. Mikes dad when I was a wee one, and I was the kid who had to go to the orthodontist and the dentist CONSTANTLY as a kid...I had braces (the nasty silver ones) headgear, YOU NAME IT. I never wanted to go to a dentist EVER AGAIN. A broken tooth necessitated a crown...and Dr. Mike worked magic. How much magic, you ask? I, who am terrified of the dentist...decided to get my chompers fixed permanently and get veneers. If you know about veneers, it is about the most intense process I can imagine. (I almost don't think a root canal would be worse) Long story short. MAGIC. I have the most lovely, perfect, straight and pearly set of teeth EVER. THANK YOU DR. MIKE!
I initially book both my boyfriend and my appointment with the receptionist, Christine. We needed a dental exam and cleaning. She was very helpful and explained all the details with our insurance. She is such a sweetheart! Dr. Lum and his team were very nice and friendly. The environment was clean and inviting, which was very important because my boyfriend is terrified to go to the dentist which prolong him to ever visit one. My cleaning was super gentle, no pain, and my teeth came out super duper clean and whiter. Dr. Lum was very thorough and answer any questions we had. He also gave me wonderful tips on how to keep my teeth whiter from all that coffee I drink. HahaI would have to say my visit to Dr. Lum was the best dental experience by far. I highly recommend!
Finally I have found a Great Dentist, Im 53 years old and have had the unregretable expirience of decades of bad dental treatment, I was to the point where I absolutley hated to go to Dentist, until I found Dr. M.Lum, this office has a very very friendly atmosphere. The Receptionist Christine is very proffessional and helpful in explaining to you any billing question's(plus she is pretty) and then there is Dr. Lum's right arm his assistant Norma who is absolutely so so so cute with a gorgeous smile and always greeting the patients very warmly, And finally Dr. Mike who I have had the pleasure of him treating my dental needs ,I no longer hate to go to dentist his work is the best I have ever had done and believe me I have had plenty for Dr. Lum to correct , again I would encourage all with bad times to come to this office for better Dental needs.
Dr. Lum takes care of me! I always recommend my family and friends to come to him. He's very detailed about what he will be doing and is very sincere. I've been going to him for two years now due to my friend referring me to him and it's been a great experience so far.
Excellent dentist, pays great attention to detail. He really knows what he is doing. The office is very clean and modern is a convenient location in Milpitas.
I have gone to the office of Dr. Michael Lum, DDS for many, many years. I have always received the most professional care. Recommendations for any treatment have always been only what is reasonable and best. I am now in my mid 70’s and my teeth remain in great shape. I credit this to the wonderful care that I have received over the years from Dr. Lum. Go to this great dental practice and you will not be disappointed!
I switched over a couple of years ago to Mike and has been a very positive experience. Mike not only offers great quality care but gives it to you straight on what you need (or don’t need). His office is also very clean and modern. My previous dentist was constantly trying to upsell me but not Mike. Mike and his team are highly professional and I know I will always be in good care with the right advice.
I’ve seen Dr. Mike going on 2 years now. He gives me the best care along with Norma and the rest of the staff. He communicates well, he’s very kind, gentle and understanding. He has done excellent work on my teeth. Dr. Mike, and Dr. Charmaine are the best!
This is the best dentist. I can’t recommend this place enough! First off, the staff (Mary and Norma) are phenomenal. They are extremely helpful and always answer all my questions whether in person or on the phone. Dr. Lum is detailed oriented and leaves room in every appointment to go over his suggested plan. I went in and shared with him all my insecurities about my smile, and he created a plan for next steps to get me feeling more confident about my smile! I am soooooo grateful that Dr. Lum is my dentist! I can’t wait to refer more of my friends and fam to him :)
I was reminded after today's visit for my bi-annual cleaning/x-rays how pleasant it is to visit my dentist. No discomfort, friendly and relaxed staff, so easy, that the visit was over before I knew it. Highly recommend this office.
Dr. Michael Lum runs a great practice, he’s very professional and explains very clearly the process and diagnosis. The staff is really friendly and accommodating.
In 2016, we were looking for a dentist. A friend highly recommended Dr. Lum. Since then, we have been well taken care of by Dr. Lum. Dr. Lum is very professional. He is always patient in listening and explaining the details to us. He is caring to patients, directing his staff to check on us on the following day after visits when there are procedures in addition to regular cleaning. His staff are very friendly and nice. In particular, Angela appreciates the good partial denture that Dr Lum did for her. We are very thankful to Dr. Lum. If there is a grade higher than 5 Stars, Dr Lum surely qualifies for that. Robert and Angela
I've had a great experience so far, the doctor and all of the staff are very polite, friendly and accommodating. Dr Mike takes the time to really explain every procedure and answer all questions.
A very hands on and committed dentist. Very clean facility, and nice / friendly ambiance with very professional staffs.
We (husband & I plus 2 kids) have been patients of Dr. Sinsay for 10+ years and happy that she moved & joined Dr. Lum's practice in Milpitas. We used to drive from Brentwood & Fremont to her clinic in San Jose to get dental care. We didn't mind the commute because we always receive great care from her. Now that we are patients of both Dr Sinsay & Dr. Lum, we're assured to receive same great care. Both doctors are very patient and professional. Wonderful support staff especially Christine. She's friendly & easy to communicate with billing, referrals, appointments & scheduling. She'll help you navigate insurance coverage & will suggest best options to utilize insurance coverage to save money. She's upfront with what insurance can & cannot cover. What an awesome dental team!
Dr. Lum has been our family dentist for about 8 years, and we are very happy here. The staff are so nice and attentive, the office is very clean and bright. Scheduling is easy, and COVID precautions are still in place. I have had lots of fillings and procedures over the years from other offices, and had at least 4 other dentists while studying or living in other places, but Dr. Lum is by far my favorite. He never recommends unnecessary procedures, and the ones that have been done are not painful at all. Our kids (4 and 8) are also happy coming here and leave with smiles.
Great dental office, everyone is professional and friendly. Highly recommend using them for all of your dental needs.
Couldn't give Dr. Lum a higher recommendation. Their entire office exudes professionalism, care, and efficiency. Whether it's Christine in the front office, Norma assisting Dr. Lum, or Dr. Lum himself, the team do an outstanding job every time. I know people don't relish seeing the dentist, but if you have to, you might as well visit the best.
Very professional and upfront in analyzing dental procedure needed to be done. Dental hygienist (Norma) is always on hand preparing all the required X-ray and Christine efficiently follow up with dental insurance coverage and billing. There's no surprise billing here like other health insurance. You also get all the advice from Dr. Lum of how to take care of your teeth and you're in good hand when emergency arises with dental infection and needing prescription or instruction of what to do. We've been with Dr Lum since 2006 and really happy and grateful for taking care of our dental need.
My husband and I went to our first appointment with Dr. Lum today. He explains everything in detail and answers all our questions. His staff is friendly and very helpful. They provide above and beyond service. We will continue to get our dental care at Dr. Lum's office!
I love my Dentis and staff. They are all so kind and they always recommend you the best care for your teeth.
I love Dr Michael and his entire staff. I've been going to his dental office for over 14 years. He takes great care of me.
Wow! What an amazing dental team! Thank you Dr. Lum, Christine, and Norma for a wonderful dental experiences whenever I go there. Dr. Lum likes explaining...
Dr. Lum and staff Christine make the dental experience great! When I came to Dr. Lum, he gave me a thorough assessment of the overall dental condition. He found some problems and gave me options to treat them right away. He referred me to a very good Periodontist for specialized treatments. Fast forward to a year later, I had multiple treatments at both the Periodontist and Dr. Lum. My dental health returned to the level I want. Also, Christine (Dr. Lum's patient interface) is very efficient and flexible to work around my schedule. Thank you Dr. Lum and Christine. I highly recommend this team.
I felt very safe going to see Dr. Mike during Covid-19. The office takes patient safety very seriously and it was apparent even before I got there. The...
This facility is well run by an courteous and efficient staff, Dr. Lum is very careful and informative. They're up to date with all procedures needed to...
I have been going to this office for over 20 years. They have a great practice and I would never consider going to another dentist. Mike is a really good dentist, always explaining each step of each procedure beforehand and always leaving me feeling comfortable. Norma is the perfect assistant: gentle and always anticipating my needs during the procedures. Christine manages every aspect of the office, always on top of insurance and appointments -- she sends txts and email calendar reminders so I don't have to worry about scheduling.
Mike and his team are awesome! I have received great service and attention every time I go. Mike and his team have a great combination of technical skills and people skills. Happy to have him and his team as part of my care team. thank you for all you do!
I've always had a crooked smile. Coupled with years of coffee, wine, nicotine... i decided I was finally time to get my teeth straight and pearly white. I couldn't be happier with Mike and his team and i'm looking forward to renewed confidence resulting from working with him. Thanks Mike and team!
He knows what he is doing with friendly staff!
The office is so clean which is always a great sign at any health related office! Christine is so helpful and thorough! Setting up appointments via text makes it very easy and convenient. Norma gets the ball rolling and I never have to wait more than 5 minutes. Dr. Mike has an awesome chairside manner. He’s friendly, engaging and takes time to explain things in detail. Highly recommend this practice!
I cannot say enough good things about Dr. Mike! He is literally the best dentist I've ever gone to. I also love Christine (front desk) and Norma (Dental...
Awesome experience, great attention to detail and helpful throughout the whole process. Nice and friendly staff. Dr. Lum is very professional and addressed every concern with detail answers. Highly recommended if you’re looking for a great dentist.
Awesome experience, great attention to detail and helpful throughout the whole process. Nice and friendly staff. Dr. Lum is very professional and addressed every concern with detail answers. Highly recommended if you’re looking for a great dentist.
I love this place, I have been recommending this place to my family. I've been to many dental places, I know what is good vs bad place, so when I found a great one, I have to keep it and spread the words. Mostly I love a quality work from Dr. Lum, he cleaned my teeth himself twice, before and after tooth polishing done by hygienist. I love Christine, the receptionist, who is always cheerful and listening to all my requests. The place is not very new, but the quality is all it matters. I've been to the spa dental place closeby with lakeview and massage chair but the quality is not comparable. Plus, Christine helped me work with my insurance to order my retainers for free. This place is authentic, it is not a place where everything is splendid looking but the quality is not up to its appearance. Love love love it!
I had my first appointment this week. The office is professional, everyone is pleasant and it was an overall great experience.
Dr Mike, Leaving your practice was so hard with the quality of work you do. But moving to Texas I didn’t have a choice. I went to my appointment with my new dentist and they commended your quality of work you have done on my teeth. I had to pass It on to you. I agreed your the best! Miss you all !
I used to dread going to the dentist, and the fact that you had to go twice a year was awful. Thankfully my uncle suggested I try going to his dentist,...
Excellent staff! Warm and welcoming. Dr. Lum is very professional, caring and explains things really well. I have been coming here for years now and won't go anywhere else!
I have had a phobia of going to the dentist since childhood. So much so that I went 7 years without a check up. I knew I had cavities and ignored the pain for about a year. It came to the point I could not take it any longer. My mother suggested I go to Dr. Lum and assured me he and his staff would treat me well. I gathered my courage and made an appointment. Christine, who handles administrative business and billing, was empathetic and patient in accommodating my needs. So far I've had 3 visits, including a regular cleaning, root canal, fillings, and a crown (that's what I get for waiting 7 years). Dr. Lum was gentle, patient, and explained every step to me. Norma (please forgive me if I got her name wrong), the dental assistant, was equally kind, patient, and explained everything she was going to do. The next day after a procedure, Christine sends me a text asking me how I'm feeling and addresses any concerns I may have. Wow! Talk about excellent patient care.I actually look forward to going in, even for a root canal! The human approach used in this office is what makes the difference. And obviously, Dr. Lum's excellent dentistry skills. I would recommend everyone become a patient here.
Dr Lum and his entire staff are outstanding. I have been a patient for many years and couldn't be happier. They are wonderful and very professional. They are always on time and the service is outstanding. I would highly recommend Dr Lum to anyone looking for the best dental care possible. I really appreciate the attention to details that everyone puts in to take such great care of my teeth!!Jerry Alden
Dr. Lum is incredible, he makes you feel comfortable and has an abundance of knowledge that he shares with you during the visit. I would highly recommend him and his staff.
Dr. Lum is incredible, he makes you feel comfortable and has an abundance of knowledge that he shares with you during the visit. I would highly recommend him and his staff.
The past 5 yrs, I have had a great experience with Dr. Lum. I would highly recommend him.
Christine is awesome and takes care of everything for the customers from handling and adjusting appointments, sending reminders, and helping us understand the billing. Dr. Lum is great and takes care of me and my family and makes sure our teeth are still there for the long term!
Christine is awesome and takes care of everything for the customers from handling and adjusting appointments, sending reminders, and helping us understand the billing. Dr. Lum is great and takes care of me and my family and makes sure our teeth are still there for the long term!
My family been a patient of Dr Lum. Since 1993, started with his father until now with my kids. The staff are very nice and helpful. They highly recommended.
Dr. Mike has been my go to guy for years now. Awesome work, awesome attitude. Just an all around good doc to work with. I have recommended him to family and coworkers. Christine and Norma are also a joy to be around! If your in need of a dentist, this is the spot to go to!
My family been a patient of Dr Lum. Since 1993, started with his father until now with my kids. The staff are very nice and helpful. They highly recommended.
I've gone to Dr Lum for nearly 5 yrs now. He's a great dentist. As soon as my son was old enough, I started taking him to Dr Lum too. My son has no problems going to the dentist because this office is so friendly and nice.
Great dentist and staff. However stressful it is to me to have work done, and I have a lot of issues, it is always good to see Dr. Lum and his staff. They make going to the dentist as pleasant and comfortable as possible.
Great dentist and staff. However stressful it is to me to have work done, and I have a lot of issues, it is always good to see Dr. Lum and his staff. They make going to the dentist as pleasant and comfortable as possible.
Dr Michael Lum is the perfect dentist, I have been going to his office for 41 years. The staff is very professional, friendly and makes every appointment a nice experience. Michael is up to date on all the latest dental technology. This place makes going to the dentist a enjoyable event. I recommend the dental service here and would give 10 stars if possible. Gary
I have been a patient with dr Lum (Both father and son) for the last 50 years. That should be enough to tell you what I think about them. To me, their mantra should be "Minimal pain Maximum gain ". Great doctors and great office staff.
As a kid I always looked forward to coming to Dr. Mike's office for the treasure chest prizes at the end of a cleaning. That's changed a bit since I grew up! I still look forward to appointments but moreso because of the friendly staff and quality service. Thank you Dr. Mike, Norma, and Christine for keeping my smile (and mood) shiny and bright!
I've been going to Dr. Lum for about 19 years. His staff, Christine and Norma, are wonderful. I highly recommend them.
Dr Lum is very good. He explains all the questions that I am concerned about. Christine is very helpful and friendly. I highly recommend Dr Lum to everyone.
My whole family has a long history with Dr. Lum. My wife and I came to Dr. Lum dental office more than 30 years ago and then our children. Starting with his father and now him. They did a great job to keep our teeth in great condition and looking great.
My family and I have been going to Dr. Lum for years. Hands down the best dentist around. Very easy to talk to and the staff is amazing!
My whole family has a long history with Dr. Lum. My wife and I came to Dr. Lum dental office more than 30 years ago and then our children. Starting with his father and now him. They did a great job to keep our teeth in great condition and looking great.
I have been going to Dr. Mike for several years now and he is great. His staff does this best to maximize your coverage while not sacrificing service. They are even great with children. Utterly happy with them and would recommend them 1000 times over.
My family and I have been going to Dr. Lum for years. Hands down the best dentist around. Very easy to talk to and the staff is amazing!
I have been going to this office for several years and it is always a good experience. I have mostly had only cleanings and xrays over the years but every visit is smooth. Christine always sends out emails and txt reminders about my appointments. Sometimes I have had a meeting come up and had to reschedule and she always handles it perfectly. Dr. Lum and Norma his assistant are both excellent. Everyone there is calm and every visit is a very relaxed event. They are both very gentle on my mouth!
I have been going to this office for several years and it is always a good experience. I have mostly had only cleanings and xrays over the years but every visit is smooth. Christine always sends out emails and txt reminders about my appointments. Sometimes I have had a meeting come up and had to reschedule and she always handles it perfectly. Dr. Lum and Norma his assistant are both excellent. Everyone there is calm and every visit is a very relaxed event. They are both very gentle on my mouth!
I've been going to Dr. Lum for about 4-5 years now and I must say he is very good at what he does. Dr. Lum takes time to explain all the pros and cons of any treatment or procedures you need to keep a healthy smile. I'm very grateful that I can cite my experience with Dr. Lum and his staff as among the very best from experience with other dentists in the Bay Area. I always feel welcomed and comfortable both by the friendly staff and the pleasant environment of the office itself.
Excellent dentist. Would recommend highly!!!!!!!
Really friendly people and they take their time and actually care
I have been a patient with dr Lum (Both father and son) for the last 50 years. That should be enough to tell you what I think about them. To me, their mantra should be "Minimal pain Maximum gain ". Great doctors and great office staff.
I have been going to Dr. Michael Lum for over Ten years and am VERY satisfied with him, his work and with the office staff. They are all very pleasant and friendly. They take great care in making the process as comfortable as possible. He gives good explanations of the x-rays and work that needs to be done. I have needed crowns and two implants to preserve my teeth into old age. The crowns and implants fit well and I can chew nuts and raw veggies so well That it is a joy to eat . Thank you Dr. Mike!
I have been going to Dr. Michael Lum for over Ten years and am VERY satisfied with him, his work and with the office staff. They are all very pleasant and friendly. They take great care in making the process as comfortable as possible. He gives good explanations of the x-rays and work that needs to be done. I have needed crowns and two implants to preserve my teeth into old age. The crowns and implants fit well and I can chew nuts and raw veggies so well That it is a joy to eat . Thank you Dr. Mike!
I and my family have been going to Dr. Lum for about 30 years now; and Michael Lum, the founder's son, very much produces the same excellent dental care that his father produced. Michael talks with me, and makes sure I understand his recommendations. As a result, I have become an avid flosser - and my mouth is healthier now; I won't have the dental problems my parents had. Dr Lum and his staff identify problems quickly, talk with you, design treatments, and prevent problems from growing big. I also like the flexible appointment policy. I have a difficult schedule. Christine takes great care of me. She texts me a few days ahead of appointments; and she replies quickly when I need to change times. My wife and I think Dr Lum and his staff are great!
I and my family have been going to Dr. Lum for about 30 years now; and Michael Lum, the founder's son, very much produces the same excellent dental care that his father produced. Michael talks with me, and makes sure I understand his recommendations. As a result, I have become an avid flosser - and my mouth is healthier now; I won't have the dental problems my parents had. Dr Lum and his staff identify problems quickly, talk with you, design treatments, and prevent problems from growing big. I also like the flexible appointment policy. I have a difficult schedule. Christine takes great care of me. She texts me a few days ahead of appointments; and she replies quickly when I need to change times. My wife and I think Dr Lum and his staff are great!
This review is long overdue. I have been going to Dr. Lum for years. Today I came back for my routine cleaning and the service is consistently top notch. Dr. Lum has the most efficient staff working along his side. The staff and the doc himself are professional, friendly, and very knowledgable about dentistry and also your specific oral needs. His same team members have been with him well over a decade and that said a lot about how well they work together. They are on time, every time, so don't be late. Dr. Lum's skills and thorough approach put me at ease. He has always taken the time during the work session. He also proactively explained the condition of my oral health and only recommended the must-do work. I moved 4 times (2 out of state) in the last 5 years and still kept him as my dentist while working my schedule when visiting. I am surprised that there are only a few reviews so I decided to show my appreciation for the great service his office has provided me over the years.
Dr. Lum and his staff are terrific! I had enrolled in Kaiser's Senior Advantage and Delta Dental Care USA was included. Unfortunately, Dr. Lum, who I have been going to since he started practicing and his father before, were not in the system. I decided to try another dentist closer to home. The new dentist did X-Rays and an examination. I felt that the new dentist was not as professional as Dr. Lum and they recommended a cleaning that would have been more than $1, 400 with only $600 covered by Delta. I felt this seemed excessive so I called Dr. Lum's office for a second opinion before having it done. They had never heard of the type cleaning that the new dentist was recommending and also felt the prices that were being quoted were out of line. I quickly decided that I wanted to stay with Dr. Lum. I have had numerous crowns and fillings and maintenance done by the Lum dentists over the years with excellent results. They have always been warm, caring and yet professional. When you find a winning team, stick with them.
I went in for my bi-annual cleaning again and was just thinking that I'm still am still impressed with Dr. Lum, his team and office. Caring, personable, friendly and knowledgeable... Great characteristics for any of your medical professionals. A++ office... They think of everything to make your experience as easy as possible. Thank you Dr Lum!
DDS Michael Lum and his staff form a great team. Each individual is well versed in their respective positions and activities. There is a warmness that a person gets like being with family. Christine the receptionist is a very friendly and knowledgeable individual that really keeps the office running with great precision. Michael is a very professional and caring individual and he makes you aware of the process and procedure that he will be preforming. I would highly recommend this Dentist and his staff to anyone in need of dental work. The best there is.
DDS Michael Lum and his staff form a great team. Each individual is well versed in their respective positions and activities. There is a warmness that a person gets like being with family. Christine the receptionist is a very friendly and knowledgeable individual that really keeps the office running with great precision. Michael is a very professional and caring individual and he makes you aware of the process and procedure that he will be preforming.I would highly recommend this Dentist and his staff to anyone in need of dental work. The best there is.
Outstanding Dental Service with a very professional staff of people.
The best dentist in the Bay Area period...........
Dr. Michael Lum and his staff are great! Very professional and respectful of patient's time. There is no overbooking and you are seen at your specified time.
Good
Goes great work and makes you feel important
Great Dentist
So happy to be a patient of Dr. Lum! He makes you feel welcome and provides excellent dental care. Christine is so professional and pleasant.
No lack of talent in that office. I have a new smile! Dr. Mike a true professional knows what he is doing. Norma and Christine are GREAT at their jobs as well, what a OUTSTANDING TEAM! THANKS! Jim P. San Jose
My parents, daughter, granddaughter, sister and I all have been going to Dr. Mike for many years. He takes the time to explain things and makes me feel very comfortable. . The staff, Norma and Christine are very nice and efficient. I also like their use of advanced technology. I have always gotten good reviews back from friends that I referred to him, I would highly recommend Dr. Mike to anyone looking for a great dentist
Five stars isn't enough when rating Dr. Michael Lum and his staff. I've been seeing Dr. Lum for about 7 years and by far the best dentist I've experienced. I'm 39 and have two girls ages 8 and 11. My wife and kids were seeing a local dentist that my wife has seen since her childhood. Last year we made the change to Dr. Lum for my wife and kids and here's why. My wife had an aching molar that her old dentist part of the Almaden Dental Care group could not fix. It was very sensitive and painful depending on the time of day and foods she would eat. This went on for about two years, dealing with the same area of her mouth. Finally, I convinced her to see Dr. Lum and voila long story short, turns out she needed a root canal. She is now pain free. I also had all my old silver fillings replaced with the new white porcelain about 7-9 months ago. I was reluctant to do this after reading horror stories on the internet. In fact, i canceled my appt twice LOL...However, one of my friends who also is a patient of Dr. Lum, had it done without any problems so I decided to proceed. I'm extremely happy with the results and I didn't experience any problem areas. I had both the uppers and lowers done. I believe it's because Dr. Lum cares and is very knowledgeable in Dentistry.They have latest equipment and technology, very professional, caring and honest. Most importantly, they have always worked well with our insurance provider which changes year to year with my company. Well worth the drive twice a year and HIGHLY RECOMMENDED!
I've been with Dr. Lum for 30 years, first with Dr. Howard now with Dr. Michael. Staff is friendly and accommodating. The work that they've done with my teeth is amazing. I had my 2 front teeth replaced with porcelain and they look like my real teeth. I am very impressed with the quality of material and work he has done to ensure the porcelain perfectly matches the rest of my teeth. Dr. Michael has high standards and he takes his time to make sure he does it right the first time.I am very happy and satisfied customer.Thanks,Mila
I used to go to Dr. Mikes dad when I was a wee one, and I was the kid who had to go to the orthodontist and the dentist CONSTANTLY as a kid...I had braces (the nasty silver ones) headgear, YOU NAME IT. I never wanted to go to a dentist EVER AGAIN. A broken tooth necessitated a crown...and Dr. Mike worked magic. How much magic, you ask? I, who am terrified of the dentist...decided to get my chompers fixed permanently and get veneers. If you know about veneers, it is about the most intense process I can imagine. (I almost don't think a root canal would be worse) Long story short. MAGIC. I have the most lovely, perfect, straight and pearly set of teeth EVER. THANK YOU DR. MIKE!
I initially book both my boyfriend and my appointment with the receptionist, Christine. We needed a dental exam and cleaning. She was very helpful and explained all the details with our insurance. She is such a sweetheart! Dr. Lum and his team were very nice and friendly. The environment was clean and inviting, which was very important because my boyfriend is terrified to go to the dentist which prolong him to ever visit one. My cleaning was super gentle, no pain, and my teeth came out super duper clean and whiter. Dr. Lum was very thorough and answer any questions we had. He also gave me wonderful tips on how to keep my teeth whiter from all that coffee I drink. HahaI would have to say my visit to Dr. Lum was the best dental experience by far. I highly recommend!
Finally I have found a Great Dentist, Im 53 years old and have had the unregretable expirience of decades of bad dental treatment, I was to the point where I absolutley hated to go to Dentist, until I found Dr. M.Lum, this office has a very very friendly atmosphere. The Receptionist Christine is very proffessional and helpful in explaining to you any billing question's(plus she is pretty) and then there is Dr. Lum's right arm his assistant Norma who is absolutely so so so cute with a gorgeous smile and always greeting the patients very warmly, And finally Dr. Mike who I have had the pleasure of him treating my dental needs ,I no longer hate to go to dentist his work is the best I have ever had done and believe me I have had plenty for Dr. Lum to correct , again I would encourage all with bad times to come to this office for better Dental needs.
Dr. Lum takes care of me! I always recommend my family and friends to come to him. He's very detailed about what he will be doing and is very sincere. I've been going to him for two years now due to my friend referring me to him and it's been a great experience so far.
Excellent dentist, pays great attention to detail. He really knows what he is doing. The office is very clean and modern is a convenient location in Milpitas.
426 E. Calaveras Blvd, Milpitas, CA 95035